Based on a variety of factors, Virtru has decided to end-of-life its support for the Firefox browser add-on. As of February 19th, 2018, Virtru client-side encryption will only be available within the Google Chrome browser, Microsoft Outlook, and Virtru mobile apps.
Why are we doing this?
We are dedicated to delivering the best possible experience for our customers in all Virtru-enabled applications. The Firefox release schedule and process has made it challenging to uphold our quality and user experience standards on this platform. As such, effective Feb 19, 2018, we will no longer support the sending or reading of secure emails via a Firefox add-on.
End of Life Timeline
|End of Feature Development||December 4, 2017||
|End of Life||February 19, 2018||
How will this affect the encrypted emails & files you've created with Firefox?
Because access to content encrypted with Virtru is tied to a user’s email address and not their technology platform, emails and files encrypted using the Virtru plug-in for Firefox will still be accessible via Chrome, Outlook, iOS, Android, and the Virtru Secure Reader.
What action do you need to take in advance of February 19, 2018?
If you have any questions or concerns, please contact your Virtru Account Manager or Virtru Support for assistance during this transition. We will send one additional reminder before February 19, 2018.