If you've logged into your Gmail or G Suite account and aren't seeing the option to use Virtru anymore, the extension may have failed to properly hook into the Gmail interface. Try these steps to get your Virtru functionality back:
- Open your extensions page by navigating to chrome://extensions in Chrome. When this page loads, hit the refresh button to reload your extensions. Return to Gmail and refresh the page.
- If the above is unsuccessful, uninstall Virtru and reinstall from our downloads page. Refresh Gmail.
- Open your addons page at about:addons and remove the Virtru extension. Reinstall from our downloads page and refresh Gmail.